At Daphne Trails, we are committed to delivering your outdoor and travel essentials safely and efficiently. Our Shipping Policy explains how we handle orders, packaging, and delivery so you can shop with confidence.

Order Processing

  • All orders are carefully reviewed and processed within 1–2 business days after your order is confirmed.

  • During peak seasons or special promotions, processing may take slightly longer, but we will keep you informed via email.

  • After processing, your order is prepared and packaged with the utmost care to ensure products arrive in perfect condition.

Shipping Methods

  • We partner with reliable shipping carriers to deliver your order worldwide.

  • Each order is securely packaged to minimize the risk of damage during transit.

  • Packaging is designed to be eco-friendly wherever possible, reflecting our commitment to sustainability.

Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • You can use this tracking number to monitor your order as it makes its way to you.

  • For any issues with tracking or delivery updates, you can contact us at [email protected], and our team will assist you promptly.

Handling Lost or Damaged Items

  • While we take every precaution to ensure your order arrives safely, in rare cases, packages may be lost or damaged.

  • If your order is lost or arrives damaged, please notify us immediately at [email protected].

  • We will work with you to replace the items or find an alternative solution in a timely manner.

International Shipping

  • Daphne Trails ships worldwide, allowing adventurers and nature enthusiasts around the globe to enjoy our products.

  • Please note that import duties, taxes, or customs charges may apply depending on your country. These fees are the responsibility of the customer.

Packaging & Sustainability

  • Our team prioritizes eco-friendly and secure packaging solutions to protect both your items and the environment.

  • We continually explore sustainable packaging options to reduce waste and minimize environmental impact.

Contact Us
For questions about shipping, order status, or assistance with a package, reach out to us at:
Email: [email protected]